Shared-services inbox triage with an exception queue
The inbox became an operating queue with priorities, ownership and faster first response.
69%fewer emails manually sorted
Under 2 hoursaverage first-response target, down from next-day handling
Solutions
AI automation for shared-service teams
Blash AI is the artificial-intelligence division of Blash Advisory, a London-headquartered corporate finance and advisory firm building AI automation for shared-service teams in larger organisations across the UK, EMEA and the Far East.
In a larger organisation the win is one function-level workflow done properly, with the guardrails, reporting and change control that a shared-service function requires.
Book an AI audit → Where the time goes
- High-volume function work absorbing a whole team
- No single view of volume, exceptions and approvals
- Change control and reporting expected before anything goes live
What we build
- One function-level workflow automated end to end
- Compliance tracking and customer admin
- Request rerouting and internal follow-up
- Guardrails and human-in-the-loop approvals
- Reporting, change control and a quarterly roadmap
Start here
One function-level workflow, such as compliance tracking, customer admin or request rerouting, with guardrails, reporting and change control built in.
Recommended build: Managed AI Operations, after a short scoping workshop. See the builds →
Questions
How do you start with a larger organisation?
With a short scoping workshop, then one function-level workflow run as a managed service with guardrails and reporting.
Is change control respected?
Yes. We build a change log, an audit trail and reporting that a governance team can sign off.
How is value reported?
Through a weekly operating review and quarterly ROI reporting to your operating committee.
Custom AI apps
Built, not assembled
Some of this work ended up as apps we build and run for clients. Each has a short tour and a read-only demo on synthetic data.
Integrated Finance Platform ↗
Contract to cash to board in one system: contracts, invoicing, receivables, payables, cash and the budget, for a multi-entity group.
Blash Budgeting ↗
Budget season for a group on one screen, with the consolidated P&L built as answers land. Ask it questions in plain English.
Other solutions
Trades and home services →
For a trades business the owner is usually the bottleneck on enquiries, and a missed call is a missed job. We answer every enquiry, qualify it, and book the next step.
Estate agents and lettings →
In property the first agent to respond usually wins the instruction. We acknowledge every portal enquiry instantly, triage it, and route the viewing or valuation.
Accountants and bookkeepers →
Accountancy runs on chasing, drafting and document handling. We remove the repetitive parts so fee-earners spend time on advice, not admin.
Recruitment agencies →
Recruitment loses hours to scheduling, follow-up and CRM admin. We automate the coordination so consultants spend time with candidates and clients.